A leading e-commerce company faced an influx of remote work requests from employees. Without appropriate policies, processes, or resources to manage these requests, they struggled to address compliance risks and maintain operational efficiency. GTN partnered with the client to create a tailored global remote work policy and automated approval process. This solution ensured compliance with tax regulations, streamlined workflows, and supported a strong company culture while delivering a positive employee experience.
By identifying historical risk as well as current and future business needs, and then using that data to create a global policy and process, we were able to configure our technology to automate and centralize the entire remote work process—from request and approval through to compliance.
The company faced unknown compliance risks from employees working in jurisdictions without a legal entity or prior business operations. Leadership lacked visibility into these risks and their potential impact on both employees and the company.
GTN’s Solution:
Impact:
Leadership gained a clear understanding of historical risks and actionable steps to address them, enabling confident decision-making and risk mitigation.
The absence of a dedicated global mobility team left remote work requests unmanaged, falling to a compensation and benefits team with limited tax compliance knowledge. Additionally, a lack of data hindered leadership’s ability to make informed decisions.
GTN’s Solution:
Impact:
The new structure provided leadership with valuable insights and empowered internal teams to efficiently manage remote work requests, balancing compliance with employee needs.
Without a global remote work policy or approval process, the company struggled to manage requests consistently. They needed a solution that met compliance requirements while minimizing disruption to employees.
GTN’s Solution:
Impact:
The centralized policy and approval process streamlined operations, reduced compliance risks, and maintained a positive employee experience during implementation.
“Similar to other large technology companies, we were facing great uncertainty regarding remote work and the associated risks. We needed a comprehensive, automated, and configurable solution quickly to get a handle on our remote worker population. David, Sajjad, and their team took the lead and worked with our team directly to inform us of the risks of remote work, the importance of policy and process, and explain the options available to us as a solution. We are confident the policy and process put in place will help us manage our remote worker population now and moving forward."
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